JavaScript is required
Nederlands

Why does the RDC6612U controller display communication failure after a delay of 30 seconds when reading files?

01CEB9B5

My RDC6612U control system has encountered a new issue. As usual, when I select the processing file, the screen first displays "Reading" normally, and the progress bar slowly advances. However, after about 30 seconds, the interface suddenly stopped responding, followed by a prompt of "communication failure". I tried restarting the device, but the problem still didn't get resolved. Do you have any ideas? Thanks in advance!

Kun je deze vraag beantwoorden?

Schrijf je antwoord om anderen met deze vraag te helpen.

Antwoorden (3)

  • Gary
    Geaccepteerd antwoordGeaccepteerd antwoord

    Check the following two items:
    1. Is the communication cable between the panel and motherboard working properly, and are the ports securely plugged in.
    2. Whether the panel and motherboard product models match (model, firmware, non-standard).

    1
    Beantwoorden
    • After replacing the communication cable, the problem still exists. After reading the motherboard information, I found that the model does not match. I replaced the corresponding panel to restore normal operation. Thank you for your help

      0
      Beantwoorden
  • There are many possibilities. For example, the file being read may be damaged or too large. If it is being read through a USB flash drive, there may be a problem with the quality of the drive or compatibility issues.
    It could also be due to the controller's memory being full or a faulty motherboard

    3
    Beantwoorden
  • Is your file too large, which may cause read exceptions? You can test a small file first

    1
    Beantwoorden
Chanelink
Chanelink
Chinese 粤ICP备20068671号-3

Copyright © 2021 Shenzhen Chanelink Network Technology Co., Ltd. All Rights Reserved.