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  • Hello, we have a Ruida controller RDC6563FG for fiber laser cutter. Everything now works fine, except I can't change axis working speed parameters. In the service menu I'm trying to change the parameter Max. work speed, I've entered e.g. 2000 mm/s for axis movements speed. In the USER menus the max manual movement 500mm/s. Above these limits I can'...

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  • Import file failed, what is the reason?

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  • When using the brush function to rotate the Z-axis instead of the U-axis for machining, there is always a gap reset action,

    05-20
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  • I am a novice, I tried to use an engraving machine to carve some patterns, but I found that the engraving machine did not carve in the correct direction of the pattern, but in the wrong direction. How can I change the setting? I use RDWorksV8 software

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  • Buen día me pueden ayudar una máquina láser de 90cm x 60cm me sale en la máquina que el tamaño de trabajo es de 38cm x 30cm como puedo ponerla para 90x60

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  • What version of RDworks is supposed to be used with this. I have v8.01.66 and am unable to connect via static wired ethernet or wifi. I can ping both ip's so I know it's online, just no software control via RDworks or lightburn

    05-17
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  • I use a new Monport 80w camera with RDC6442G.However, I hit autofocus in Lightburn or the Z-axis menu and the camera breaks. (This camera does not have a Z-axis limit switch).Can I disable the autofocus feature in the control panel or machine settings?I looked at the Ruida manual but it didn't help much with this problem.

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  • The servo motor only moves in one direction,How should I handle it?

    05-20
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  • Fault analysis:1. The installation path is not selected correctly2. No VBA plugin downloaded3. The VBA plugin version is incorrect compared to the CAD version Solution:The reinstallation path is correct. After checking, it was found that the CAD version sent was 2023 and the VBA plugin version was 2018, which caused the failure. After re downlo...

    05-19
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  • Fault analysis:1. No fan enabled2. Relay wiring is incorrect3. Layer setting issue Solution:The layer parameters are set to not blow air

    05-19
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  • Fault analysis:1. Layer output setting error2. The laser power setting is too small3. Wrong selection of the number of interchangeable heads Solution:Despite increasing the power, there is still no light, and the cutting action is normalUpon inspection, it was found that the number of interchangeable heads was set to 2, but in reality, there wa...

    05-19
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  • Fault analysis:1. Enable multiple positioning points2. Failed to locate successfully3. Panel button malfunction4. Return setting error Solution:Upon checking the user parameters, it was found that the return method has been changed to return to the mechanical origin. Simply change the return to the positioning point

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  • Fault analysis:1. Abnormal reset parameters2. Panel reset button malfunction3. Unstable and undervoltage power supply voltage4. Program firmware malfunction Solution:Firstly, check whether the reset parameters are normal, whether the user parameter reset is turned on, whether the motherboard wiring is under voltage, and confirm that the output ...

    05-19
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  • I downloaded RDWorks V8, but every time I need to run it, it asks for the administrator. Is there a way to prevent this from happening?

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  •  Good evening I made a CNC plasma with a 6442 G rough controller. The machine works perfectly but when I ask it to run the home button it goes in the opposite direction to where I want it to. Even if i change origin of the drawing sheet, the machine continue to reset the axis (both x and y) in the opposite direction (with inversion command) .  i ...

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