Import file failed

The problem description is not detailed. What model of product, or software, and what file format did the import fail?

1. File format issue
2. Software import and export settings
3. The file content contains irregular characters
The file name has a character underline, just remove the character

فشل في التوصيل وتعرف الحاسوب علي الماكينه 

فشل الدخول بكلمة السر rd8888 ماهو الحل

• blue sea

  : Hello, the problem description is not detailed. 1. What model and name are used for the control card and software? 2. Is the communication mode USB or network? 3. If the network communication mode is used, whether the IP is available, and whether the software IP is consistent with the controller setting. 4. Use USB communication mode, whether the USB driver is available and whether the connection cable is normal. 5. If the product cannot be connected normally, it is impossible to import and save the file to the control card for operation.