Rotary Difficulty

In all likelihood it’s not configured correctly.
Before you modify anything, read and save the controllers configuration from Edit → Machine Settings so you will have a factory copy for a backup…
What kind of rotary, wheeled (roller) or chuck?
Using the test button on the rotary gui…
If it’s a chuck type, does the chuck rotate one completer turn and back when pressed?
For a wheel type rotary, the drive wheel should turn once and return…