Adrian
已采纳回答
已采纳回答Usually, the motherboard memory files are damaged and the controller cannot find the correct data
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Why is the HMI pop-up file incompatible for RDC6685U controller?
The control system I am using with my device is RDC6685U, and I encountered an issue while operating the HMI interface. When attempting to open or upload a file, the system pops up a prompt saying 'File incompatible'. Although the file format is consistent with the system requirements, the problem still exists, resulting in the inability to smoothly transfer data and update settings. Who can help me solve this problem? Thank you in advance for any suggestions!
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回答（2）
Check the software and firmware versions, please confirm that the design software you are using and the firmware on the RDC6685U motherboard are the latest stable versions provided on the official website. Version inconsistency is the most common cause of such compatibility issues.
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After investigation, it was found that the file was damaged