
Akzeptierte AntwortUsually, the motherboard memory files are damaged and the controller cannot find the correct data




The control system I am using with my device is RDC6685U, and I encountered an issue while operating the HMI interface. When attempting to open or upload a file, the system pops up a prompt saying 'File incompatible'. Although the file format is consistent with the system requirements, the problem still exists, resulting in the inability to smoothly transfer data and update settings. Who can help me solve this problem? Thank you in advance for any suggestions!





Können Sie diese Frage beantworten?
Bitte schreiben Sie Ihre Antwort, um anderen mit derselben Frage zu helfen.

Akzeptierte AntwortUsually, the motherboard memory files are damaged and the controller cannot find the correct data






Check the software and firmware versions, please confirm that the design software you are using and the firmware on the RDC6685U motherboard are the latest stable versions provided on the official website. Version inconsistency is the most common cause of such compatibility issues.





Haben Sie eine ähnliche Frage, aber keine Lösung gefunden? Stellen Sie Ihre eigene Frage und holen Sie sich Hilfe von der Community.

Copyright © 2021 Shenzhen Chanelink Network Technology Co., Ltd. All Rights Reserved.
After investigation, it was found that the file was damaged