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Hello. I'm having a problem after updating the software to version RDC7132.The software no longer reads laser machine information such as area, cutting time, and engraving. Thanks

G5Y20SG2

Hello. Im having a problem after updating the software to version RDC7132.The software no longer reads laser machine information such as area, cutting time, and engraving. Thanks

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回答(2)

  • Hello, RDC7132 is our control board rather than software. As you mentioned, the possible reason may be communication failure with the software. Can you confirm if this is the issue? The V8 software that should be used can be downloaded from our official website.

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    • I'm using a program RDWorks V8. and I downloaded" RDC7132" Then the problem appeared. Attached is a picture .Thank you for your cooperation.

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  • Which software are you using? Can you take a screenshot of the error message?

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    • I'm using a program RDWorks V8,Thanks

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