!!!Urgent Need Help for Laser machine cutting ray6 stuck on file menu

CBE1A5C7

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Ruida

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Çeviriyi gör

18 saat önce

The system freezes when accessing the File menu. I cannot click any buttons, and an error message appears as shown in the screenshot. I also cannot read, delete, or manage any files from the File menu. Is there any way to fix this issue or reset the system?
https://drive.google.com/file/d/17Vj2YSxcx1MPpqyt3Xit0zr5pvN1LjKC/view?usp=sharing V

Snow Sun

bir saat önce

Hi, i am the CTO of Rudia technology. The controller model is RDC6445S and was made by Ruida. this problem may be caused by the following:
1 File format is not compatible;
   Just connect the controller with RDWORKSV8 and read the files on the controller memory. then delete all the files. if there are format option , format it with a FAT16 
   You can format the memory on board with the panel. format it to FAT16
2 Communication error. 
   check if the communication is stable or not. it this situation happend often, you can plug out all the extern devices from the controller. just power on the controller only to check this situation happend or not.
For further support, you can send me email: sunshuaihua@rdacs.com

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