Issue beetween Ruida Controller RDC6445S(EC) and RDWorks

Richard CO2

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Ruida

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02-19

Dear Sir,

We have an RDC6445S working in a LaserSaur machine, the cutting file come from RDWorks through USB cable.

If we place a speed of 100 mm/s in RDworks, the file receive by RDC6445S shows on the screen a speed of 100 mm/s, but the working speed is only 100/5 = 20 mm/s.

At the same time, if we tranfer laser head at a 100 mm/s speed (visible on the screen) the head moves at the right speed 100 mm/s.

We tried to update RDC software, but the message is "Bad type mother board etc ..."

Regards,

Richard

blue sea

02-20
```
Hello, according to the feedback of the problem, it is recommended that you deal with it as follows:
1. Please check whether the controller and the software are connected normally.
2. Please log in to our official website to download the latest version of the software update and installation: https://www.rdacs.com/en/download?type=software
3. The factory settings can be restored, and the parameters can be adjusted according to the equipment situation.
```
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Yanıtla
- Richard CO2
  
  : "1. Please check whether the controller and the software are connected normally." How could I do it ? If I read Parameter setting>Controller : RDLC-V35.01.07 is the mother board Version. Control is RDC6445S(EC) with barcode RDC445082018721 Panel is RDC6445S with S/N : RD402002017342 " 2. Please log in to our official website to download the latest version of the software update and installation: https://www.rdacs.com/en/download?type=software" I changed RDWorks V8.01.54 to 01.65 - no change spped is divided by 5. "3. The factory settings can be restored, and the parameters can be adjusted according to the equipment situation." We have only one password
- Richard CO2
  
  : RDLC-V35.01.07 and RDC6445G-V15.01.22-LIB.upd UPD and mother board not match.
- blue sea
  Yanıtla
  @Richard CO2
  
  : Hello, the motherboard program should be upgraded according to the controller model, RDC6445G and RDC6445S firmware programs are different and cannot be used normally. Please also provide a screenshot of your software processing speed setting for easy judgment and analysis, thank you!
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