Issue with CN6 of Ruida Controller RDC6445S(EC)

C915A9E2

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Ruida

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01-16

I have 150W Chinese Laser machine, it is is fitted with Ruida RDC6445S(EC), it is double head laser machine. Head 1 is connected with CN-5 and Head 2 is connected with CN-6.
I have issue since I received the machine, Head 1 is firing laser normally, but Head 2 does not fire, I have double checked all the setting in Ruida controller and RDWorks.
When I pulse from the ammeter the laser head fires, but does not respond to the software (checked with both RDWorks and LightBurn).
In order to check I swapped CN-6 connector with CN-5, head 2 fires normally, then using the Multimeter I checked the outputs of both CN-5 and CN-6, I figured out that the output pin L-ON2 do not goes down from 4.3 volts to low value to enable the Laser power supply, as CN-5 L-ON1 which changes from 4.3 volts to low value to enable the Laser power, both laser heads signals are selected for signal LOW.
Kindly help me out to resolve the issue.

Payson

01-17
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Please set the processing parameters for both laser heads correctly
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- C915A9E2
  
  : Dear Payson, Thankyou for your reply, I have same settings as you advised but unfortunately Laser 2 is still NOT firing, Kindly suggest if there are some more settings etc, I am afraid that physically CN-6 hardware port is not faulty, as I have double checked all the software settings, highlighted on different forums on the internet. However you can still suggest whatever are possible solutions, waiting for the reply, I have attached screen shots of my setting in Rudia / RDWorks
- Payson
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  @C915A9E2
  
  : Enable multi tube from vendor parameter.Then, Press"pulse" from panel to check if both channels has laser or not ,
- Payson
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  @Payson
  
  : If all these settings have been done, then it's might hardware issue. Please replace the mainboard, here is our sales team email:cyan@rd-acs.com
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96DED7E9

06-23

Can you tell me how you solved this problem? I also encountered the same problem. Can you share your solution so that it can help more people with the same problem?

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