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HELP! RDVisionWorks U-Axis Moving Before Cutting Is Completed

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Ruida
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2024-03-12

I recently bought a dual beam co2 laser with a camera. The machine has a ruida RDC6685U controller installed and the software is RDVisionWorks. The way it's supposed to work is the camera takes a picture of the printed fabric, identifies the outline and then cuts. After the cut, it moves on the U-Axis and repeats the action until the job is completed. The issue I'm having is that even though both lasers are working in tandem, if the bottom gantry finishes working before the top gantry, it's recognized as work/overall action completed and starts to move on the U-Axis even before the top gantry has finished cutting...basically ruining what is being cut. Has anyone else encountered such a problem before and knows a solution?
C

    • blue sea

      2024-03-12
      Hello! According to your description of the problem can not be judged the specific reason, please provide the video of the problem you described, so that it is more convenient for us to analyze and give specific solutions, you can send the video to the following email address: l-zaixian@rd-acs.com, after receiving the first time according to the problem processing will reply to you!
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      • Gerhard

        11-21
        See page 76-77 of the User's manual. U might need a new download as these pages is extra.
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        • Gerhard

          11-21
          See pasted image below.
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        • Gerhard

          11-21
          How about saving or screen shot your Vendor settings to this page. this will help me and others a lot. The software is not very descriptive.😂🤣😭
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          • Gerhard

            11-21
            Are you sure you are using the correct software? RDUnionLaserV1.00.23😉
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            • Gerhard

              11-21
              Are u sure u can use RDVision and not RDUnion as they are not always 100% compatible.
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