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Reason for communication failure between RDC6685U controller and software via USB

Jerome

There may be multiple reasons for communication failure between RDC6685U controller and software via USB. The following are common reasons and solutions:

 

1. The driver is not installed correctly:
Reason: The communication between the RDC6685U controller and the computer relies on the correct installation of the driver. If the driver is not installed properly or there was an issue during installation, the software will not recognize the controller, leading to communication failure.
Solution: Re-download and install the latest version of the RDC6685U driver, ensuring compatibility with your operating system. After installation, check the device manager to confirm if the driver is working correctly.

 

2. The USB cable is faulty:
Reason: The USB cable being used may have quality issues, causing unstable or interrupted signal transmission, which affects communication between the controller and the software.
Solution: Try using a high-quality USB data cable and ensure there is no loose connection between the USB port and the controller. Check if the connection between the computer and the controller is stable.

 

3. The wrong model is selected in the software:
Reason: If the incorrect RDC6685U controller model is not selected in the software, even if the connection is normal, the software will not be able to communicate with the device. Selecting the wrong model will cause the program to fail to recognize the controller.
Solution: Open the software settings and ensure the correct RDC6685U controller model is selected, and verify that the corresponding port number is set correctly.

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