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Can not connect my laser

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Laser
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2023-10-06

Hello. I am desperate. Since the purchase of my laser and Lightburn I can not use my Laser properly for one day. I have Atomstack X20 Pro 120W. I purchased Lightburn. It is a nightmare to connect the laser every time I:
-shut down the computer
-turn off the laser itself
-quit Lightburn.
It requires numerous restarts to be lucky and connect.
FIrst I had the error There was a problem sending data to the laser. The Machine may be busy or paused
Then: Port Failed to Open Already in use? Error Message
Then after hours of reading possible solutions in this forum, I decided to remove the laser and add it again. Impossible. LightBurn just doesn’t find the laser again. Tried manual adding. Nothing happens. I have GRBL installed as well as the CH340 drivers. Please, LightBurn team, provide me with some kind of solution, because this is not what I paid for.
LaserGRBL communicates with the machine flawlessly.
C

    • Miller

      2023-10-07
      Try this:

Make note of the COM port that the laser is assigned to. You can see this in the Laser window in LightBurn or on the top left in LaserGRBL
Make sure that LaserGRBL or no other software that could potentially be running is attempting to attach to the laser
Turn on the laser before opening LightBurn
Open LightBurn and make sure that the previously identified COM port is showing in Laser window. If it is not, pull-down the field and select the correct port. Make sure that it’s not going to a different port not associated with the laser
If this does not work, please make note of any variance from this. Take screenshots of every stage of this process and upload here.
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