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Determining what version LB I have

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2023-03-21

Been having problems getting my laser and computer to play together. I have read a lot of the forum topics and before I complain, I would like to confirm that I purchased the correct version of LB. I have a Ruida controller on a 50w machine so I think I need the DSP version. How can I confirm which version I have?
C

    • Abel

      2023-03-22
      Did you confirm the license in Help->License Management?
Some additional questions:
1. How are you connecting your computer to the controller?
2. Did you install the FTDI driver from LightBurn or elsewhere if on USB?
3. What’s the history of this laser? Is it known working or new?
4. What OS are you running LightBurn on?
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