
已采纳回答Check the following two items:
1. Is the communication cable between the panel and motherboard working properly, and are the ports securely plugged in.
2. Whether the panel and motherboard product models match (model, firmware, non-standard).
My RDC6612U control system has encountered a new issue. As usual, when I select the processing file, the screen first displays "Reading" normally, and the progress bar slowly advances. However, after about 30 seconds, the interface suddenly stopped responding, followed by a prompt of "communication failure". I tried restarting the device, but the problem still didn't get resolved. Do you have any ideas? Thanks in advance!





你能回答这个问题吗?
请写下你的答案,帮助遇到同样问题的用户。

已采纳回答Check the following two items:
1. Is the communication cable between the panel and motherboard working properly, and are the ports securely plugged in.
2. Whether the panel and motherboard product models match (model, firmware, non-standard).






There are many possibilities. For example, the file being read may be damaged or too large. If it is being read through a USB flash drive, there may be a problem with the quality of the drive or compatibility issues.
It could also be due to the controller's memory being full or a faulty motherboard






Is your file too large, which may cause read exceptions? You can test a small file first





有类似问题但找不到解决方案?发布你的问题,社区用户会来帮你!

Copyright © 2021 Shenzhen Chanelink Network Technology Co., Ltd. All Rights Reserved.
After replacing the communication cable, the problem still exists. After reading the motherboard information, I found that the model does not match. I replaced the corresponding panel to restore normal operation. Thank you for your help